One.IU Parking App

OVERVIEW

One.IU Parking is a mobile app that I’ve designed to make the commute and parking experience on IU campuses easier. I created high fidelity framework of a logically sound parking app that works alongside a hypothetical AI parking scanner and user parking system on Indy IU campus.

ROLE

UX Designer | Graphic Designer

Visual Design/redesign, Prototyping

Duration of 4 months

CHALLENGE

Make parking at IU campuses easier for all members, and nonmembers

My Process

Start

Introduction

THE PROBLEM

Any member of, IUPUI (or any IU campus for that matter), would tell you that it is often difficult to find a parking space that is reasonably close and convenient to one's lecture building. This includes staff, faculty, and students alike.

If you drive your car to the campus, you are constantly competing with other people for a spot, not to mention that getting to the location, and knowing what spots are available, seems like an impossible task.

THE SOLUTION

The application "One.IU Parking" is designed to inform IU members on ways to make the commute and parking experience on IU campuses easier.

Define

Surveys

I interviewed a total of 13 people and got responses from 6 surveys about the means of parking & commute to downtown Indianapolis and IU based grounds.

Conducting surveys allowed me to get an insight int other minds of my users; it allowed me to know whether this type of service was needed.

Empathy
Mapping

Persona

Empathize

Ideate

Wireframing in Medium Fidelity

I created a wireframe for an app that helps tourists find places that were interesting within the state. This app allows you to view eligible touristy spots and forms of entertainment at a glance, in a more modern type layout. You can look up places, but it will also give you the ability to scroll through all related places. You can save places that are interesting to you, and retrieve it later. You can also get directions to the places of interest. It then open up google maps of whatever you primary gps is.

Usability Testing

I interviewed a total of 3 people, and got responses from 1 surveys about the means of parking & commute to downtown Indianapolis and IU based grounds.

This is a fairly reasonable app in my opinion but I want to know if this app works as well as what strengths and weaknesses exist. Even though it is a tourist app, this is something that is accessible to anyone who wants to find an interesting place inside or outside of their city, state, or country. In this test, I will be going through the basics of the site; how to find a place, how to save a place and how to get directions to a place. The test will see if each of the users can identify how to find a place. The purpose of the test is to see if the app is something that is relatable to its user, and easy to use. For my usability tests I will be asking 3 people ( all of random age), a series of questions that I will be reading from my notes. The purpose of these tests will be to see if this is a functionally sound application, and to point out any weak spots, fault or possible error that may exist. All results will be anonymous.

The Test General Things Volunteers Should Keep in Mind:

Is this what you expected to see?
If not tell me what you expected.
Look over the page. What are you supposed to do?
Explain

Procedure

Scenarios:

Task 1: Finding the perfect place

Imagine you are new to Indiana. You’ve been here long enough to make a decent amount of friends but not long enough to really know where your go to outing places are. Lets just blame it on covid. You want to have a birthday party that doesn’t give people pandemic vibes. I.e. not inside your house.

Task 2: Saving your choice & retrieving it

You are just strolling along minding your business when you come across a place you have never heard of but you really want to go. Then you are sidetracked by another task. Show me how you would keep track of all the sites you want to visit so that you don’t have to remember any locations

CONCLUSION

All users had issues performing the second task. Ironically enough, they voiced that the app seemed user friendly but was difficult to use. The range of processes was the same for all players. THe seamlessly performed task one. Finding and looking up a place to go was not difficult. Each player received and understood the icons and the general flow of the app. “It was a bit confusing to follow” was voiced several times, but only after the second task was initiated. But over time, the other pages clarified it for them. The overall experiences were good. Each experiment enlightened me to see the strengths and weaknesses of this app. I know that there are a few errors with the tasks and some adjustments that have to be made like the use of language, and understanding the general audience. There were no major flaws in transitions, just a miscommunication on how to save. It appears that my users don’t often save their picks and review it. Other than that, it is a good system